Live Remote Support

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Do you need a quick solution to a technical problem? With out live remote Support tool, a member of out support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution to any problems.

Hot to get Support:

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A member of our support team will talk with you first to determine the nature of the problem.

How it Works:

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Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the unique code in the field provided into the invitation code text box then click the join button, this will initiate the screen sharing session.

Step 2: You are prompted to download a small virus-free plug-in.

Step 3: With your permission, your support representative can view your screen and share control of you mouse and keyboard.

Step 4: You are in full control of you computer at all times. You always have over riding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Please click HERE to start you remote support

If you are having trouble with remote support from the link above.

Click here for desktop or laptop PCs - HERE
Click here for Apple Mac computers - HERE